Privacy Policy

This Privacy Policy describes how www.jeannemariepersaud.com, (the “Site”, or “we”), collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a  single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your ‘Personally Identifiable Information’ in accordance with our website.   

What personal information do we collect from the people that visit our website?

Device information:  This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device; web pages you visited prior to coming to this website; your IP address

This information may also include details about your use of this website, including:

  • Clicks, internal links, pages visited, scrolling, searches, timestamps

We share this information with Google, our website analytics provider, to learn about site traffic and activity.

User Information: 

When ordering or commenting on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, browse the website or enter information on our site using a comment or contact form.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (live chat, email or phone inquiries)
  • Visitor comments may be checked through an automated spam detection service.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a secure payment processing system and is not stored or processed on our servers.

How long do we keep your information?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognise and approve any follow-up comments automatically. Transaction records are kept for a minimum of 6 years to comply with legal requirements.  

Do we use ‘cookies’ ?

Yes. This website uses cookies and other similar technologies, which are small files that a site or its service provider, transfers to your computer’s hard drive through your Web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

  • Functional and required cookies are always used, which allow us to securely serve this website to you.
  • Analytics and performance cookies are used on this site, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

What if users disable cookies in their browser?

If you turn cookies off it will turn off some of the features of the site.

Google

We use Google Analytics cookies to help us understand how visitors use the website. You can find out more about Google’s Analytics cookies here.

Marketing Emails

We use Mailchimp to manage our email marketing subscriber list and to send emails to our newsletter subscribers on our behalf.  Mailchimp is a third-party provider, which may process your data using industry standard technologies to help us monitor and improve our newsletter. Mailchimp’s privacy policy is available at https://mailchimp.com/en-au/about/security

You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

Making a purchase

When you buy something on this website, we collect personal information from you to fulfill your order. We may collect information like your:

  • Billing and shipping address
  • Details relating to your purchase 
  • Email address
  • Name
  • Phone number

If you purchase through the website directly we share this information with our payment system providers so that they can collect secure payment on our behalf.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your ‘Personally Identifiable Information’.

Third-party links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. 

Changes

We may update this Privacy Policy on occasion in order to reflect changes to our practices.  

Contacting Us

If there are any questions regarding this privacy policy you can click here to send us an email.